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Pelanggan Tinggalkan Syarikat yang Memaksa Perbualan dengan Ejen AI
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Brief
Pelanggan dilaporkan semakin letih dan meninggalkan syarikat yang memaksa mereka berinteraksi hanya dengan ejen AI. Laporan Futurism menunjukkan pengusaha mungkin kehilangan pelanggan jika tidak menawarkan pilihan manusiawi atau sokongan alternatif.
Why It Matters
Isyarat pengguna ini penting untuk perniagaan yang bergantung pada automasi sokongan pelanggan dan pengalaman jenama.
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