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AI as a first hire for small businesses

Source: OpenAI News Source published: 25 May 2026 NadiAI generated: 10 Jul 2026
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Brief

OpenAI research finds about 4 million Americans use ChatGPT to start, run, or grow small businesses. The study suggests AI lowers entrepreneurship costs by handling tasks like planning, marketing, and customer support.

Why It Matters

If reliable, AI could reduce barriers to entry and change how small businesses allocate labor and capital.

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